Frequently Asked Questions

You can book directly through our website, by phone, or by emailing reservations@mamaafrique.com.

We accept major credit/debit cards, bank transfers, and mobile money options.

Visa requirements depend on your nationality and travel destination. We recommend checking with the relevant embassy.

Yes, but cancellation fees may apply. Please refer to our Terms & Conditions for full details.

While not mandatory, we strongly recommend purchasing travel insurance to cover medical, baggage, and cancellation risks.

Yes, we offer family-friendly tours. Please check the age recommendations listed under each itinerary.

Inclusions vary by package but generally include accommodation, guided tours, transport, and some meals.

We offer both group tours and private custom trips depending on your preference.

Yes, all Mama Afrique guides are trained professionals with deep knowledge of the regions they serve.

Light, breathable clothing, sun protection, insect repellent, comfortable shoes, and a camera are recommended.

Our 24/7 support line is always available. You’ll receive a direct contact number in your booking confirmation.

We recommend booking at least 4–6 weeks in advance to secure availability, especially during peak seasons.